Sunday, August 13, 2017

Musings: Management Education for the next Decade


When Management education was introduced in India in 1950, it was focussed on solving the management issues of 1950, namely providing management professionals and research that will solve the issues related to factory production, banking professionals, marketing professionals, supply chain and organizational structures that were focused on large behemoth organizations that generated the necessary jobs are were perceived to be the backbone of a fast industrializing nation.

However, almost seventy years later, the nature of the economy has rapidly changed. The lines between formal and informal has blurred and ever increasing number of jobs are being created due to technology or are supported by technology such as ecommerce, cab aggregation, room aggregation etc. More importantly, setting up of large industries do not generate the number of jobs proportionate to the capital deployed. Increasingly, production is getting automated and jobs are getting created in supply chain and in new innovating startups as well as in MSME’s.

Hence, for the country to switch gears from an economic pattern perspective, one would need research and management talent that can manage the new pattern of industry, wherein business is conducted by organizations that are very small, connected to each other dynamically through technology, and is able to co-opt in workers dynamically, thereby providing the much needed jobs and the growth in the economy.

This would imply a paradigm shift in the key areas of management that are (a) finance, (b) marketing, (c) organizational behaviour, (d) operations research & production and ( e) Systems.

Finance will have to grapple with issues such as how to do credit rating of dynamically formed firms with short history, no collateral and small size.

Marketing would need to understand how the internet, mobile and the new generation of digital native consumers are to be reached and the issues of marketing, both B2C and B2B, in this new, fast evolving construct.

Organizational behaviour would need to grapple with challenges in managing a loose trans-border confederation of small firms, unlike the earlier issues of managing large behemoths.

Operations Research would need to figure out how technology enabled supply chain and production will work in a world which is not only having technological leaps such as 3D printing for local production and driverless vehicles as well as drones for delivery but also is largely cross-border in nature with increasing Trade Facilitation making it easier to conceptualize optimized trans border supply chains.

Finally, Systems would need to understand the systems requirement which had become the backbone of any firm and industry, and without which, no industry can realistically operate with any reasonable scale. With that comes a whole host of issues in terms of cyber security, decisions on using cloud or building cloud, adherence to local laws on IT, getting appropriately skilled manpower etc.

To be able to produce managers who can provide leadership to the industries in this fast evolving economic construct, it is critically urgent necessity to quickly change the curriculums that are being used in the management schools, if India has to power forward in its economic ambitions. However, to develop such curriculum, intense research is urgently required in the above areas, in the Indian context, and be able to come out with a curriculum that accurately gauges that new pattern of economy, understands the economic linkages to rural India and factors in the rapid urbanization of India. Through this process, a robust curriculum needs to emerge, which helps creates entrepreneurs and managers who can then create the desperately needed jobs in India.


Institutions such as Department of Management Studies (DMS) at IIT Delhi, are better placed to provide leadership in evolving this new curriculum and in provide the research inputs as it has better access to the technologies that are evolving across the spectrum – from electronics to computer science, to mechanical and chemical and so on, and everything in-between, where the real innovation is happening. Therefore, in partnership with the engineering departments, institutions such as DMS can co-create the new pattern of management education that is able to create professionals who can provide the leadership for a new kind of economy that is emerging from Extreme Automation. 

Sunday, July 9, 2017

My Views in CNN News18 on Impact of GST on MSME's




http://www.news18.com/videos/india/watch-cnn-news18-special-goods-and-services-tax-and-you-1455745.html

Friday, June 30, 2017

GST May Cause Inflation Initially, But in Long Run Prices Will Fall

GST May Cause Inflation Initially, But in Long Run Prices Will Fall

(Published in http://www.news18.com/news/business/gst-may-cause-inflation-initially-but-in-long-run-prices-will-fall-1448159.html on June 30th, 2017)




The Goods and Service Tax (GST) regime in India has been marked as one of the biggest tax overhaul since independence. It has been designed to replace the complex set of more than a dozen levies, imposed by the central and state governments, with a uniform national levy.
This reform is expected to result in numerous benefits for stakeholders and bring economic integration in the country. The GST is aimed at unifying tax rates and facilitate ease of doing business, resulting in India being one unified market. GST aims at a system of seamless input credit that would flow through the entire value chain, which would help eliminate cascading effect of taxes and consequently reduce cost of doing business. This would eventually lead to a situation where the domestically manufactured goods and services are available at lower prices, which would increase their competitiveness in the international market and give impetus to Indian exports.
The GST is a consumption based tax and a dual levy with state GST and central GST. Further for   inter-state supplies Integrated GST (IGST) ie aggregate of state GST and central GST will apply. The GST will be a unified tax on supply of goods and Services,. GST is aimed at being a tax only on value addition. Through the system of availability of taxes paid in form of input credit, in effect the customer would end being charged only for GST as levied by the last dealer in the chain, as for all previous stages the input credit would be available to set-off GST liability.   
The GST regime requires the taxpayer to file monthly returns as per their status. For those who are registered with GSTN, and have not opted for Composition Scheme, would need to file the following returns[1]:
·       GSTR-1: Related to outward supply of taxable goods and services and is to be filed by the 10th of next month. GSTN-1 essentially is filing of sales invoices of the previous month, in the format provided by GSTN.
·       GSTR-2: Related to inward supply of taxable goods and services and to be filed by the 15th of next month. GSTR-2 is provided by GSTN and the taxpayer has to simply check it against their purchase register. This ensures that the taxpayer does not lose on any tax credit.
·       GSTR-3: This is the monthly return and is to be filed by the 20th of next month. Again, this is provided by GSTN. It needs to be downloaded from GSTN, verified and filed.
·       GSTR-9: This is the annual return to be filed along with the financial statements by 31st December of the next financial year.[i]
Under Composition Scheme
Composition Scheme under the new GST regime is aimed at facilitating ease of implementation and compliance process by small taxpayers. This scheme allows qualifying taxpayers (whose turnover in the preceding financial year was less than 50 lakh) to pay a percentage of their yearly turnover in a state, as tax . Further under this scheme taxpayers would be required to file summarized returns on quarterly basis instead of monthly returns. Returns to be filed under the Composition Scheme are:
·       GSTR-4: Quarterly return to be filed under composition scheme by the 18th of the month succeeding quarter.
·       GSTR-9A: This is the simplified annual return to be filed under the under the composition scheme by 31st December of the next financial year.
GST is expected to significantly impact the Indian economy. From an end customer’s standpoint there are certain benefits which the new regime would garner. GST is expected to minimize the cascading effect of taxes and remove hidden and embedded costs that the customers had to pay up-until now. This would also ensure more transparency in the system as the customers will now have a fair visibility on the taxes being charged to them and the basis for the same as well. Further, GST implementation is expected to result in seamless flow of input credits. With this the net amount of indirect taxes implanted in the value chain would reduce and ultimately would result in relatively lesser prices of goods and services in the ordinary scenario. The anti-profiteering measures incorporated in the regime would push businesses to pass down benefits on account of GST to the end customer.
Benefits of GST are primarily dependent on the successful adoption of GST across all the enterprises. While larger organizations that have an existing ERP or electronic invoicing system would possibly be able to step up and adopt GST faster, they would still need to ensure that their vendors/distributors/dealers are all GST enabled in order to claim valid tax credits. Further larger the transaction base, greater the probabilities of invoice mis-matches, necessitating reconciliations which would involve a big workforce.
 On the other hand, for the Micro, Small and Medium Enterprises (MSME) segment GST entails a mammoth overhaul. With limited or no information technology solution or invoicing system prevalent, this segment would find it a challenge to adopt GST, given its complexity. It would also entail significant upfront costs to adopt the minimal technology needed to effectively and efficiently be part of the GST regime, which is critical for the for the success of this regime.
Effective adoption of the new regime and its implementation, especially by the MSME segment becomes undeniably critical. It is imperative for small vendors to enter invoices electronically, as non-compliance by one entity in the value chain would impact other entities in the value chain including large organizations and in effect defeat the intention of a unified tax structure.
To address this issue that concerns over millions of MSME’s registered with GST Network (GSTN[2]) in India, many softwares are now available. One of the most thorough [AP1] and affordable GST solution that provides a range of services, the service is offered by KPMG in India in association with HP. The solution is available at www.hpshopping.in/GST/kpmg.
The KPMG-HP GST Solution has been designed and built keeping Indian MSME’s in mind and it works out of the box, without the need for any significant technical intervention. It includes a rugged laptop, GST invoicing software that supports invoice mismatch management and GSTR filing, built-in connectivity support, cloud provisioning, automatic backup of invoices, interfacing with GSTN through GSTN Service Provider and provisioning of e-Sign. All this is provided at a monthly charge instead of a large upfront cost, thus reducing the burden on the MSME.[AP2] 
It is critical to have the MSME’s become GST compliant as they contribute to over 40% of the economy and provide bulk of the non-agricultural jobs. Moreover, large firms cannot be GST compliant unless their ecosystem of MSME’s are also GST enabled since if their MSME supplier is unable to file their GST returns, the larger firms will not be able to claim their input tax credits.
The transition to GST will be challenging as seen with other countries. Malaysia ended up having months of protest despite providing a year and a half for the industries to get ready. Empirically, GST also leads to inflation initially, as not only the tax rates are slightly higher, but also as the tax evasion is reduced, leading to an added cost of tax in the supply chains. Eventually the benefits of GST start kicking in, leading to reduction in costs, and hence prices, leading to reduction in the cost to the economy.
The GST would need the support of the government and the industry to make it a success. It would be critical to ensure that the MSME’s are provided a helping hand for this transition. We would expect significant number of fine tunings to happen before the GST regime settles down. At the end of it, the economic gains of GST would be worth the transitionary pain.


[1] The Central Goods and Services Tax Act 2017
[2] News reports